What does Gymfit24.store sell?
We offer home fitness equipment and workout accessories for strength, cardio, core training, mobility and recovery. Product specifications and included components are listed on each product page.
Which countries do you ship to?
The store currently serves customers in the United States and Canada. Availability is confirmed using the delivery address entered at checkout.
Is shipping free?
Yes. Free standard shipping is available for orders delivered to supported addresses in the United States and Canada. The applicable shipping method is shown at checkout before payment.
How long does delivery take?
The current estimated standard-delivery window shown at checkout is 4–10 business days. Delivery dates are estimates and can vary because of the destination, carrier operations, holidays, weather, address issues or customs processing.
Will I receive tracking information?
When tracking is available, it will be sent using the contact details provided with the order. Tracking information can take time to update after a parcel is handed to the carrier.
Can I change or cancel my order?
Contact support@gymfit24.store as soon as possible. We may be able to change or cancel an order before processing starts. Once processing or shipment has begun, changes or cancellation may no longer be possible.
What is the return period?
You may request a return within 30 days after delivery, subject to the conditions in our Returns & Refunds Policy. Contact support@gymfit24.store before returning an item so we can provide the correct instructions and return address.
What should I do if an item is damaged, incorrect or incomplete?
Contact us within 7 days of delivery. Include your order number and clear photos or video where possible. Keep the product and packaging until our review is complete.
Who pays for return shipping?
For a standard return where the item is not damaged, defective or incorrect, the customer is responsible for return shipping. If an item is confirmed to be damaged, defective or incorrect, Gymfit24.store will cover reasonable return shipping costs or provide another appropriate resolution.
Which currency is used?
Prices and checkout totals are displayed in US dollars (USD), unless checkout clearly states otherwise.
How can I contact customer support?
Email support@gymfit24.store or use the form on our Contact Us page. Include your order number when contacting us about an existing order.